These General Conditions regulate the acquisition of the services offered on the website https://corachan.clinicpoint.com/barcelona (hereinafter, “the Website”).

The acquisition of any of the services entails the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Particular Conditions that may be applicable when purchasing certain services.

These General Conditions (hereinafter “the Conditions”) will be applicable between the companies CLÍNICA CORACHAN, S.A., ESCANER CORACHAN, S.A., RESONANCE CORACH·N, S.A.O., RADIOLOGIA CORACHAN, S.A.O., DENSITOMETRIA CORACHAN, S.A.O., HEMODINAMICA I CARDIOLOGIA INTERVENCIONISTA CORACHAN, S.A.U. (hereinafter, CORACHAN, S.A.U.) and any person who makes a purchase through the website https://corachan.clinicpoint.com/barcelona (hereinafter “the User”), collectively referred to as “the parties”.

The parties agree that their relationships will be governed exclusively by these Conditions, which are accessible on the website, and must, in any case, be previously accepted by the User.

The purchase of medical services entails the unconditional acceptance by the User, in general legal, of these Conditions. The User, prior to contracting and in any case in the purchase process, may access, file and print these Conditions for consultation.

In case of not accepting these Conditions, the User must refrain from accessing, acquiring and/or using the services offered by CORACHAN.

Any User who accesses the Web must be over 16 years of age with sufficient legal capacity to enter into contracts.

These General Conditions may be modified without prior notification, therefore, it is advisable to carefully read their content before proceeding to the acquisition of any of the services offered.

In case of modification of the Conditions by CORACHAN, the conditions to be applied to each User will always be those accepted at the time of making their purchase.

LANGUAGE

The information provided in the Conditions has been written in Spanish, in the same way that the communication to Users and the formalization of the contract will be carried out in the same language.

No version that can be translated or that automatically provides a search engine in any other language will be valid.

SERVICES

The services offered, together with the main characteristics of the same and their price appear on the Web. CORACHAN reserves the right to decide, at all times, the products and/or services offered to Users. In this way, CORACHAN may, at any time, add new products and/or services to those currently offered. Likewise, CORACHAN reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the services offered.

On the Web you can study our available proposals and services in a clear and transparent way. Each proposal will include the specific parameters, details and conditions of the services offered. Specifically, it will contain the specific and necessary information for the enjoyment of the service, the validity periods, the location or place of enjoyment, the requirements, restrictions, limitations or technical, physical or legal warnings about the service, which will be considered as particular conditions and which must be expressly accepted at the time of purchase by users.

The provision of services will be carried out by medical professionals who meet all the legal and regulatory requirements to carry out their activity, having the precise capacity to carry out the interventions or treatments offered. Likewise, the quality in the provision of the Services to the Users is guaranteed, which will be provided with due diligence and with the material and human means necessary for the adequate provision of the Service. The User will be provided with the information he needs in relation to the interventions or treatments required, their prognosis, advantages and disadvantages, treatment and risks, as well as their chances of success. In the event that it is necessary, the User who decides to contract the services must sign, prior to the process, the corresponding informed consent.

AVAILABILITY

Once you have selected the service you wish to access, follow the steps indicated on the website to make the reservation. CORACHAN is not responsible for any damages that may occur to this USER as a result of failures or disconnections in the telecommunications networks and that cause suspension, cancellation or interruption of the service of the Web during the provision of it.

PRICE OF THE SERVICES OFFERED AND TAXES.

The prices set on the Web are indicated in euros, except typographical error, and include the taxes applicable in each of them on the date of purchase of the service.

In the description of each of the services, reference is made to the final prices as well as the exclusions that, if applicable, may exist (See promotion button).

Other additional expenses: any shipping expense will be informed on the page and place with the product information, provided that application.

In any case, with the purchase and reservation, the user accepts the price and expenses inherent in the purchase.

We will not invoice you with any additional expenses than those charged to the company for the use of certain forms of payment, and you will be informed of all expenses. You will not receive any expenses that have not been previously informed and/or expressly accepted by you.

The prices of the services may change at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any way, the final cost will be communicated to the User in the electronic purchase process before it formalizes its acceptance.

SERVICE PURCHASE PROCESS

The user may make their purchase using the services enabled on the Web. The process takes place in the following mode:

1. Selection of services.

The Web offers the possibility of selecting the services you want to buy by clicking on the “Buy” button or any other skill for this purpose.

To make a purchase through the website it will not be necessary to register, having to provide the data in each of the purchases.

In the event that the Web is abandoned, the selected services will be deleted if the purchase process has not been completed.

2. Purchase process.

To proceed with the purchase of the services, through the Web the service must be selected, according to the indications that are collected on the screen.

Once the service has been selected by clicking on the “Buy” button, the data of the selected service will appear as well as the price of it.

Below is the “Personal Data” form that the User must fill in, as well as read and expressly accept the General Conditions of Contract and the Privacy Policy.

After that, it is important that the User checks that the selected services and data entered are correct.

Finally, clicking on “Next step” will show the choice of payment method.

3. Payment of services.

The payment of the services will be made by bank card, through Paypal or by transfer.

A. By credit or debit card

You can make the payment immediately through the secure SSL payment gateway of our Bank. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card.

b. PayPal

PayPal will authorize payment of the order, but no money will be withdrawn until PayPal verifies that it is correct. For this, it will be essential to have a PayPal account.

c. By Bank Transfer

By cash deposit or bank transfer in favour of the Entity and account number that will be indicated. You must indicate at the time of transfer the name of the User and order number.

Once the purchase has been made, and after the validation and authorization by the User, a summary of their purchase will be shown on the screen and an automatic confirmation email will be sent to the address indicated by the User when making the purchase, detailing all the information associated with it, including characteristics of the services, identity and data of the employer, payment procedure and applicable current taxes. The confirmation email of the purchase made will be sent within a period not exceeding 24 hours.

4. Delivery.

Delivery is immediate. You will receive an email confirmation and information about the contracted service (including the voucher associated with the reservation of the service), and you can make an appointment by phone or directly on the website. It must be printed or kept in digital format to be able to present it in CORACHAN.

CORACHAN guarantees that it will make the Good effective, that is, that it will perform the benefits according to the conditions certified in it, provided that the User presents it before the beginning of the performance of the provision and within the corresponding period of validity.

Likewise, it is recommended that the User print and / or save a copy in durable support of the Conditions when placing their order.

The User will have 1 month to enjoy the service. It is recommended to make an appointment as soon as possible to achieve the most convenient date.

5. Billing.

The invoice will be delivered to the center when the service has been carried out.

6. Cancellations.

If when the User goes to the center the reserved service does not coincide with that of the medical request, CORACHAN professionals will advise and offer a solution.

The term to withdraw from the service provision contract is 14 calendar days from the day of the conclusion of the contract, the user must inform CORACHAN of his desire to exercise such right by sending an email to econtact'corachan.com

This right of withdrawal does not apply among others to: provision of services already executed or begun.

The exercise of the right of withdrawal gives rise to the suspension of the service.
CORACHAN will communicate to the consumer in lasting support a receipt of this withdrawal.

The withdrawal implies that, CORACHAN will proceed to the refund of the amount already paid by the User within a maximum period of 14 calendar days, following the same procedure chosen by the User for its payment (provided that the contracted service is not within the exceptions indicated above).

Once we receive your request, we will contact the User to indicate the details of the return.

You can use the withdrawal email for queries about the status of your return. We will communicate to you in a lasting support the reception of this withdrawal.

PATIENT CARE SERVICE

The following communication channels with CORACHAN are made available to Users:

Email: econtact:corachan.com

Web contact form: https://www.corachan.com/es/formulario-de-contacto de16954

Patient support telephone: 932545800

APPLICABLE LEGISLATION

The present conditions will be governed by Spanish law. For the resolution of any doubt, discrepancy or divergence that may arise in the compliance and interpretation of this document, the parties submit to the Courts and Tribunals of BARCELONA. If the user is a consumer, the parties will submit to the courts and tribunals of the consumer's home.

According to the EU Online Dispute Resolution and in accordance with Article 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/.

SECURITY

The Web has the SSL Certificate (Secure Socket Layer) supported by the entity Symantec Corporation, in order to guarantee security in the transmission of data between your browser and our Page.

The secure server establishes a connection so that the information is transmitted encrypted using RSA algorithms with a key of 256 bytes and size of 2048bit, which ensure that it is only intelligible for the User's computer and the Web. In this way, when using the SSL protocol it is guaranteed:

That the User is communicating their data to the server center of the Web and not to any other.

That between the User and the Web the data is transmitted encryption, avoiding its possible reading or manipulation by third parties.

Likewise, CORACHAN states that it does not have access to or store sensitive data relating to the means of payment used by the User. Only the corresponding payment processor has access to this data in the form of payment and collection management.

To verify that it is in a secure environment, the User must check that the verification website address starts with https://. You can also identify the Web as secure when the icon of a padlock appears in the address bar of your browser.

Finally, you can also verify the presence of the SSL certificate by checking the properties of the Web in your browser, for this you must consult the characteristics of it.

PARTIAL NULLITY

In the event that any Clause of these General Conditions is declared null and void, the other Clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these General Conditions.

The non-exercise by CORACHAN of any right derived from these General Conditions will not be interpreted as waiver of this right, except express waiver in writing by CORACHAN or prescription of the action that in each corresponding case.

MODIFICATION OF THE GENERAL CONDITIONS.

CORACHAN reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Web, as well as the General Conditions and Privacy Policy. Users will always have these General Conditions in a visible place, freely accessible for any queries they wish to make.